Shipping & Tracking
US Shipping Times & Costs
| Shipping Options | Price | Timing | Free Shipping |
|---|---|---|---|
| Standard Shipping To Mainland US Only |
$9 | 3-5 business days | Free over $100 |
| Non Contiguous US - Alaska & Hawaii | $20 | 5 to 10 business days | Free over $150 |
*Please note: We are unable to ship to US PO Box or APO, FPO or DPO addresses, or Hotels at this time.
Once your order has been confirmed you will receive an email from Radley and your order goes into a queue to be processed for picking and packing. If you have an account, you will be able to view the status of your order at each stage of the process. Your order will go through three statuses before it arrives, these are:
- Pending the order has been confirmed and it is waiting in a queue for your items to be picked.
- Processing your goods are being picked and packed for dispatch.
- Complete your goods are packed and on their way.
When your order is complete and as been shipped, you will receive an email containing your tracking number, you can use this to view the status of your order within the My Account section of the site. If you have not registered an account you can save your details to make shopping at RadleyLondon.com easier in future by registering here.
SMS Text Updates
You will receive a text from our shipping partner with the intended shipping date and an estimated shipping window for our shipping service. A valid mobile number will be required for this service, so please ensure your account details are up to date.
Shipping of your item
Your order will be shipped by Fedex or USPS.
Duty Charges
All orders are shipped from the US. Deliveries outside the US are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or other fees associated with formal customs entry when the good arrive in your country, before your local customs authority will release the goods to you. These are your responsibility.
Please ensure that you enter the correct international shipping address and postcode or zip code. If the address is entered incorrectly or if customs duties or formal customs entry procedures are required, the shipping may be delayed. We are unable to offer you any assistance if either issue arises.
International Delivery Times & Costs
For countries outside of the USA and Canada please visit www.radley.co.uk/help/delivery-tracking to see if we are able to ship to your location.